Pharmaceutical supply chains and management innovation?
نویسندگان
چکیده
Purpose This paper aims to evaluate the implementation of innovative programmes within downstream domain pharmaceutical supply chain (PSC), with aim informing improved service provision. Design/methodology/approach A mixed-method approach was used assess what extent innovation could be adopted by hospital and community pharmacies improve delivery process products. Unstructured interviews 130 questionnaires were collected analysed identify factors that facilitate or prevent PSC processes. Findings The analysis led creation framework (IPSCF) provides guidance health-care organisations about how management problems addressed implementing approaches. results also indicated Lean Reverse Logistics (RL) practices, supported integrated information technology systems, can help enhance their in terms quality (products quality), visibility (knowledge sharing), speed (response customers suppliers needs) cost (minimisation waste). Practical implications study’s recommendations have potential for theory practice, particularly adoption. IPSCF develop more efficient effective strategies. Originality/value research contributes academic literature as it adds novel theoretical insights highly complex innovation.
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ژورنال
عنوان ژورنال: Supply Chain Management
سال: 2021
ISSN: ['1758-6852', '1359-8546']
DOI: https://doi.org/10.1108/scm-12-2019-0456